Coronavirus (COVID-19) Update

Have questions on the status of your admissions application or enrollment status?  Our staff is available to assist you remotely and are actively conducting virtual sessions to help you move forward with your dream of becoming a nurse.  Please see the Campus Contacts page for more information on how to contact the admissions and financial aid teams at your campus.

[Updated 3/23/20]

We are excited to help you take the next step toward a rewarding career in nursing and are happy to announce that remote admissions testing is now available!

We are actively scheduling remote admissions testing using the ATI TEAS Exam (Test of Essential Academic Skills) and would love to reserve your testing date and time.

Please give us a call so that we can share the information with you and set up a time for your admissions test.

[Updated 5/15/20]

As we continue to educate our students virtually, Galen College of Nursing campus buildings will remain closed except for a small number of essential services.

For any need that requires student or employee campus presence during the remainder of the term, strict safety precautions will be in place and communicated prior to coming to campus.

• As we plan for the future, procedures are being put in place to minimize and stagger traffic, limit touchpoints, and execute cleaning in between and after the attendance of any personnel or students.

• These procedures will include masking, temperature checks, screening, social distancing, stringent cleaning, and adherence to all federal, state and local guidelines regarding COVID-19.

• Detailed instructions for entering the building, and requirements while inside, will be communicated before anyone is required to come to campus, with the utmost regard for safety.

[Updated 5/20/20]

Our commitment has never been stronger as we adapt and innovate to continue not only in the essential role of educating nurses, but in helping our students achieve their dreams.

As we plan for the continuation of nursing education we wanted to reassure everyone that a high level of discernment and careful planning for safety is involved in this process. For any need that requires student or employee campus presence during the July term, strict safety precautions will be in place.

• Theory – All ground theory classes will continue in a synchronous virtual format, using Zoom.
• Labs – Labs will primarily be delivered via a synchronous virtual format, using Zoom. In addition, careful plans are in place to offer open lab time and conduct CPEs and key testing for a small number of students on campus. This information is being provided directly to the applicable students along with details about on-campus safety precautions and requirements.
• Clinical – Clinical education will be a combination of vSim and clinical education at select health care facilities, as they become available in community. Details about the dates and times for onsite clinical education will be provided directly to students as it becomes available.
  • It is important to note that schedules for the term may require adjustment as clinical opportunity dates become available. We will do our best to provide information well in advance and appreciate your understanding and flexibility as we chart unprecedented territory together, to accommodate practical experience in clinical settings.
• Testing – Select courses may have on campus testing. This information is being provided directly to the applicable students along with details about on-campus safety precautions and requirements.

Please see campus specific links on the Campus Contacts page for your specific need.

[Updated 3/22/20]

Information regarding the CARES Act can be found at the following link:  https://galencollege.edu/cares-act-faqs

[Updated 5/6/20]

One of the greatest honors Galen has as a college is the pleasure to plan and preside over graduation ceremonies and to celebrate the accomplishments of our amazing graduates. And we know how important it is to share this amazing milestone with your closest family and friends!

While the decision to postpone in-person graduation ceremonies for the remainder of 2020 was difficult but necessary, Galen will continue virtual graduation events to honor the achievements of our graduates.

Please watch your Galen email for more details!

[updated 7/6/2020]

For 24/7 technical support with Canvas, you can contact the Canvas Helpdesk:

• If you are already logged in to Canvas, press the “Help” button on the bottom left of the screen and make your selection (Phone, Support Ticket, Chat).
• If you are not logged in to Canvas, you can access the same support options with the following information:
  • By Telephone: (855) 680-0125
  • By support ticket: http://help.instructure.com 
  • By chat: https://secure.livechatinc.com/licence/2695732/open_chat.cgi?groups=68
  • By email: support@instructure.com   

To reset your password: https://selfhelp.galencollege.edu/showLogin.cc

For non-technical support issues such as course access, rosters and adding secondary instructors to your sections, contact the online office directly by emailing, onlinesupport@galencollege.edu or opening a support ticket through our internal support system at: https://onlinesupport.galencollege.edu/.

Visit support.zoom.us for additional information about Zoom features and functionality. If you require technical assistance, please call 888-799-9666 (option 2) or if the matter is less urgent, fill out a Support Request here: https://support.zoom.us/hc/en-us/requests/new

Immediate Support from Galen:
For immediate support during normal hours of operation (8 am ET – 5 pm ET) from the Galen Online Technology and Instructional Design team, email: OTID@galencollege.edu. A team member will join your meeting to provide support. Please include the link to your meeting room in the help request.

If you are unable to obtain the required immunizations, drug screenings, or physical that is required to enter clinical coursework, due to the closure of many doctor’s offices and laboratories, please contact the Registrar’s department to let them know and to verify when exactly you will need to provide this information, based on your future attendance in a clinical course. Please see the Campus Contacts page for more information on how to contact the Registrar.

[Updated 3/22/20]

Payments
To make your payment online:

• Visit your myGalen Student Portal at my.galencollege.edu
• View your balance: My Finances >> Account Information
• Make a payment: My Finances >> Make Payment Online

To make a payment by cash or check:

• Secure a money order, cashier’s check, or personal check made out to Galen College of Nursing for the payment amount and mail to: 1031 Zorn Ave, Louisville, KY 40207

Balances:
If you are a student that has a balance for a previous quarter OR are concerned about a future balance, please contact your campus bursar to discuss payment options. We realize that many of our students are facing difficult obstacles and we want to assist and support you. Please see campus specific links for your specific campus Bursar information.

How to set up direct deposit:
If you have chosen the option to have additional funds on your student account sent back to you as a stipend, we are encouraging everyone to have a direct deposit set up. This can go to either a checking or savings account. If you have not taken to opportunity to sign up, we’ve made it available to complete online. Please log on to forms.galencollege.edu and sign in with your student portal login information.

[Updated 3/22/20]

At this time, we will hold off on uniform distribution unless needed for clinical courses.  If you need to order or pick up uniforms for on-site clinical, please see the Campus Contacts page for more information on how to contact the Registrar.

[Updated 3/22/20]

• Student Portal: Please update your student information on your student portal account or by contacting your campus registrar. It is very important during these times that we be able to best communicate with you and have your latest updated information on file.  If you have had any recent changes in your name, phone number, mailing address, etc., please share this with us.

[Updated 3/23/20]

Galen recognizes the importance of the role that nurses play in our society.  We have carefully planned so that we can continue to educate future nurses, while maintaining necessary safety precautions. 

Galen’s faculty have taken our theory and lab on-ground courses and moved them to a virtual synchronous format.  Rather than sitting in a classroom on campus, you will log into your courses at the regularly scheduled time from home, using Zoom technology. This will allow you to participate in the course just as you would on-ground.   

Using a virtual format is different from an online course, because you will be interacting with your peers and faculty in real-time.  Galen will continue to offer traditional online courses as well if you are registered for those, which are described in the Student Catalog.  

[Updated 6/23/20]