Student Experience Live Chat

When You Have Questions, an Advisor is Standing By

Have a question during your studies? In addition to your dedicated advisor, you can access the On-Demand Academic Advising team for quick answers through a dedicated chat! Located in Galen All Access, this real-time chat feature includes audio, video, screen share, and file share capabilities.

The chat is available from:

8 a.m.-8 p.m. ET Monday-Thursday
8 a.m.-4 p.m. ET Friday

On-Demand Advisors will be able to:

• Quickly answer frequently asked questions
• Provide on-demand student assistance with Canvas and Zoom
• Refer and schedule appointments for various academic support services
• And more!